The Challenge of AI in ISO 27001 Environments
ISO/IEC 27001 is the international standard for information security management systems (ISMS). For organizations certified under or aligned with ISO 27001, the introduction of Generative AI (GenAI) tools like ChatGPT, Claude, and Gemini presents a significant new risk vector.
The core challenge lies in Asset Management (A.8) and Information Transfer (A.13). When employees paste sensitive company data—source code, customer PII, financial reports—into a public AI model, they are technically transferring assets outside of the controlled ISMS boundary to a third-party processor that may not have suitable controls.
Key Controls Impacted by GenAI
- A.8.2 Information Classification: Data must be handled according to its classification. Public AI often violates handling procedures for "Confidential" or "Restricted" data.
- A.13.2.1 Information Transfer Policies: Unchecked copy-pasting creates an unauthorized transfer channel.
- A.12.6 Technical Vulnerability Management: Configuring AI usage to prevent data leaks is a proactively required security measure.
How Sinaptic.AI Ensures Compliance
Sinaptic.AI acts as a technical control to mitigate these risks, directly supporting your ISO 27001 compliance posture:
1. Preventative Control
By detecting and blocking PII and sensitive data before it leaves the browser, Sinaptic.AI enforces your data handling policies in real-time. This satisfies requirements for implementation of technical controls.
2. Audit & Accountability
The Enterprise version provides local logging of incidents (masked for privacy), allowing you to demonstrate to auditors that you are monitoring and managing the risk of "Shadow AI".
3. User Awareness
Real-time tooltips and visual feedback serve as "Just-in-Time" security awareness training (A.7.2.2), constantly reminding users of their obligations to protect sensitive data.
Conclusion
You don't need to ban AI to remain ISO 27001 compliant. You need to wrap it in the right controls. Sinaptic.AI provides the guardrails necessary to safely integrate powerful AI tools into your certified ISMS.